Terms of Service

The below terms of service are applicable to all Users of the Portals: bigSpyder.com and the Mobile App.


"BigSpyder", "We" represent the "Service Provider" and are interchangeable. It also represents any subsidiary company of Bigome Technologies Pvt. Ltd.

"You" addresses the individual User reading and agreeing to these Terms.

"Vendor Bigspyder " or "Chief Bigspyder " can mean a Security Management Service or Dashboard Management Service. It can also imply any such Organization of Users utilizing the Products.

" Bigspyder " means the specific Security Management Portal , accessible to Employee and Office Staff of only that Vendor Unit.

Both "Vendor Bigspyder Dashboard" , "Chief Bigspyder " and “Bigspyder.com” are Products of Bigome Technologies. Bigome Technologies plays the role of a custodian for the information stored by the User via either of these Products on Servers maintained by Bigome Technologies.

The following paragraphs contain further information about our Terms of Service, Privacy Policy, Payment Gateway Terms. Please make sure you read through this carefully. Please proceed with the use of the Products upon agreement with the Terms.


Bigome Technologies provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time with information to you.


Bigome Technologies provides a suite of Products categorized as below.

a) The “Vendor Bigspyder Dashboard” which provides Central Database of the Multi User Unit, integrated with Tools for Security Management Service.

b) The “Bigspyder Chief” that digitizes Security Field Officer Workflow which provides remote control of security allotment and site management.

c) The “Bigspyder.Com” which is used by end users for booking security or pet care through online , we are providing commission based service. Upon Terms and Conditions of Bigome technologies, Complaint Against service or Orders directly subject on respective vendors or service providers , Bigome Provides Commission based Business .

All 3 products are integrated with each other. Depending on the access available to You, You may use any or all of these Products. Up-to-Date information on the Service Offerings are found on the Pricing Link of the website.

In no event shall Bro4u its officers, directors, employees, partners or suppliers be liable to You, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Bro4u has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Your use of or access to the Website, Services or materials.

2. Bigome Technologies PRIVACY POLICY Personal information about you are subject to our PRIVACY POLICY which is a section in these Terms.


You are responsible for maintaining the confidentiality of the UserID and password you choose when you create your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify Bigome Technologies of any unauthorized use of your password. Bigome Technologies will not be liable for any consequence arising from your failure to comply with this Section.


You understand that all information (such as data files, written text, audio files, images or any other media) which you may have access to as part of, or through your use of the Products of Bigome Technologies are the sole responsibility of the person from which such content originated. Bigome Technologies takes no responsibility for abusive content, and it is the responsibility of the users to regulate such content. Bigome Technologies takes no responsibility for any data generated within any of its Products and published or distributed outside by the user.

In case of vendor Security management dashboard usage the security guards and resource information , Vendors take responsibility to treat the Resource Data with same Privacy and Sanctity. Bigome Technologies takes no responsibility for any data captured in Vendor Security Management Dashboard (*.bigspyder.com) and published or distributed outside by any User having access to such Data. Bigome Technologies reserves the right to suspend its service to Users involving in service abuse.


Users are prohibited from aiding in the sale / exchange of any item present in the below list. This is only a partial list and items can be added as and when prohibited to law or brought to the notice of Bigome Technologies. Airline tickets that restrict transfer, other unauthorized ticket sale - Alcohol or tobacco products - Blood, bodily fluids or parts - Bulk email or mailing lists that contain names, addresses, phone numbers, or other personal identifying info Burglary tools, including but not limited to lock-picks or motor vehicle keys - Controlled substances or illegal drugs, substances and items used to manufacture controlled substances and drug paraphernalia -Counterfeit currency, coins and stamps, tickets, as well as equipment designed to make them - Counterfeit, replica, or knock-off brand name goods - Coupons or gift cards that restrict transfer, other unauthorized coupons or gift cards - False identification cards, forged certificates - Fireworks, firearms and explosives - Gambling items, including but not limited to lottery tickets - Material that infringes copyright, including but not limited to software or other unauthorized digital goods sale - Pornography - Pet animal parts, blood, or fluids - Prescription drugs and medical devices, including but not limited to prescription or contact lenses, defibrillators, hypodermic needles or hearing aids - Stolen property, or property with serial number removed or altered.

Items can be included in the above list as and when prohibited.


You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Products, use of the Products, or access to the Products.


As SaaS products, all of Bigome Technologies offerings will undergo continuous modifications in its Features and Service. In case any feature or service is phased out, adequate time and notice will be given to you, so that you may retain the Information assets created by you as part of that Feature. Beyond the time given, you agree that Bigome Technologies shall not be liable to you or to any third party.

8. Bigome Technologies PROPRIETARY RIGHTS

You acknowledge and agree that the Products contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Bigome Technologies, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Products, in whole or in part. You also agree not to extract the code or reverse-engineer it in anyway. Any attempt at hacking or unlawful use of the Products can and will invite the maximum prosecution allowable under the law.


Our Warranties. We warrant that

(i) the Products shall perform materially in accordance with the Functionality listed in Features List, and

(ii) the functionality of the Products will not be materially decreased during a subscription term. A Subscription Term is defined by the term for which the Subscription Payment is already made. For any breach of either such warranty, your exclusive remedy shall be Termination of Use including Refund of Advance Payments made for the Subscription Term.

For integrations of the Product with 3rd Party Software or Hardware, Bigome Technologies warrants that it will perform due diligence while selecting the 3rd Party Software or Hardware. However, Bigome Technologies does not warrant error-free functioning of such 3rd Party Software or Hardware.


In no event shall either party’s aggregate liability arising out of or related to these Terms/Agreement, whether in contract, tort or under any other theory of liability, exceed the total amount paid by you under the current active Subscription Term.

In specific Bigome Technologies is not liable to respond to queries from third parties about to get authorization form Bigome technology for Unit’s use of the Product. All queries must come from the officially designated Users of the Middleware security Unit itself.

By using this Product You confirm that You have the legal authority of uploading and sharing the specific data that You would upload or share on this Product. You indemnify Bigome Technologies of any disputes regarding the ownership of such data.

11. Support SLA

a) All Support queries provided mail communication support , directly sending to support team - can be sent to support@bigspyder.com

12. Exit of Subscription

This agreement is subject to review by either party at any time during the Subscription Term. If either party requires terminating this agreement, 30 days notice must be given and the data will be available for the customer to be extracted during this period. The notice period has to be within the subscription paid duration.

After such 30-day period, The Service Provider shall have no obligation to maintain or provide any of the Customer’s Data and shall thereafter, unless legally prohibited, delete all of Customer’s Data in the Service Provider’s systems or otherwise in its possession or under its control.